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Instead there’s an online help portal which should answer a few common queries, but you can contact the support Bears via a web form and responses are guaranteed within 48 hours, but are often much faster than that.See more: How to set a password for PDF files in Microsoft Word 4. In terms of tech support, there’s no live chat. Neither of these features will be of much interest to most people considering TunnelBear, but they’re bonuses nonetheless.
#Tunnelbear vpn download
There is, however, support for P2P – torrenting – so you can now use TunnelBear to download files with a P2P client, and it also works with the TOR browser. So if you hoped to use TunnelBear to watch BBC shows outside the UK, it’s best to look elsewhere for a VPN.
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The bad news is that TunnelBear did not unblock iPlayer in our tests, and we’ve seen plenty of other reports that this is wasn’t limited to just us during our testing. Getting around geolocking technologies is a major use for VPNs, and we’re happy to report that at the time of writing, Netflix US content is indeed accessible to UK subscribers using TunnelBear. The big question for any VPN for home users is always Netflix. We also saw no IP or DNS leaks using multiple testing tools, so we’re happy that our identity and true location were always masked. But, that was still quick enough to watch Parks & Recreation on Netflix. We ran multiple speed tests on different days and at different times and found that some servers were up there with the fastest VPN services, but others lagged behind for download speeds in particular.įor example, when connected to the US and Canada servers we never saw more than around 30-35Mb/s, a huge drop from our 100Mb/s leased line in the UK. We suffered no connection drops at all during testing, and connections were fast enough to watch HD video without any glitches. PerformanceĬonnections are very quickly established each time, with an animation of the tunnel and a bear popping out of the end of the pipe when established.
![tunnelbear vpn tunnelbear vpn](https://www.vpncompass.com/wp-content/uploads/2017/12/TunnelBear-VPN-service-provider.jpg)
So, no information is kept which could identify websites you’ve visited or what you’ve done while using the service, such as downloading files or streaming video. There’s also an explicit statement declaring that TunnelBear does not log your originating IP address, the IP address emerging from the other end of the VPN, DNS traffic, or the apps, sites, or services you access while connected. Sadly the Jars of Honey option is – alas – a joke, so any beekeepers hoping to cash in on their surplus need not apply. The only anonymous payment method is BitCoin. It no longer requires your name, only an email address, though if you pay by credit card it will store your last name and have your address and bank details. Privacy policy says that the company collects limited information about you for the purposes of logging you in, billing and so on, but unless forced to do so in law, will not share your information with any third party. However, this is a VPN firmly dedicated to securing family browsing, not dissident traffic. It isn’t ideal that TunnelBear’s head office is located in Canada, which is in the top tier of “5-eyes” countries that share signals intelligence.
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On the mobile versions, you also get a “roar!” when you connect, which is a nice touch. GhostBear isn’t in the iOS app either, due to Apple’s restrictions, and this app uses IKEv2, not OpenVPN.